Shipping Policy

At Texaura, we ensure a seamless and sustainable delivery experience for our global customers. Each order is carefully packed and dispatched with the same craftsmanship and care that defines our products.

Complimentary Worldwide Shipping

We offer free shipping to over 102 countries, bringing the comfort of Texaura to your home, wherever you are.

There are no hidden charges, only the quiet assurance of thoughtful service.

Countries We Ship To:

Argentina, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean, Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Falkland Islands, Fiji, Finland, France, French Polynesia, Georgia, Germany, Greece, Greenland, Guatemala, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Mexico, Moldova, Monaco, Montenegro, Montserrat, Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Lucia, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Trinidad & Tobago, Türkiye, United Kingdom, Uruguay, Vatican City, Vietnam

If your shipping address is in India, please visit our Indian website at https://texaura.in

Order Processing & Delivery Timeline

Orders are processed within 1–2 business days of confirmation.

Delivery typically takes 7–12 business days, depending on your location.

A tracking link will be shared via email once your order has been dispatched, allowing you to monitor its journey.

Customs, Duties & Taxes

Customs duties, import taxes, or VAT (if applicable) are not included in your order total.

Your country’s customs authority determines these charges, which are the responsibility of the customer.

A valid phone number is required at checkout to facilitate customs clearance.

Address Accuracy

Please ensure that your shipping address and contact details are accurate at the time of checkout.

Changes to the shipping address can only be made within 24 hours of placing your order by contacting support@texaura.com.

Delivery Restrictions

We are unable to deliver to P.O. boxes, APO/FPO, or military addresses.

A complete street address and valid local contact number are mandatory for successful delivery.

No Returns or Exchanges

Due to the nature of international logistics and customs processes, all international orders are final sale.

We currently do not offer returns or exchanges on global shipments.

However, if your order arrives damaged or incorrect, don't hesitate to get in touch with support@texaura.com within 48 hours of delivery with photos, and our team will assist you promptly.

Sustainable Packaging

In line with our values, every order is shipped in plastic-free, fully recyclable packaging — thoughtfully designed to protect both your purchase and the planet.

Customer Support

For any questions or assistance, our support team is here to help at support@texaura.com.

We aim to respond within 24–48 hours on business days.